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Jonathan Bird Web Design & Development
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TierCommerce

TierCommerce B2B eCommerce Implementation Partner

Custom themes, modules and integrations for TierCommerce stores.

TierCommerce is a B2B eCommerce platform for Australian and New Zealand wholesalers and distributors, built on the ERP they already run. Our team builds TierCommerce, and we are its implementation partner for custom work: storefront design and Liquid themes, custom modules on the SDK, integrations beyond the standard set, apps, and migration from an old portal. The TierCommerce onboarding programme gets you trading. We build what only your business needs.

The platform

Why TierCommerce for B2B ordering

Most wholesalers still take trade orders by email, phone and PDF, then key them into the ERP by hand. That ties up staff and lets wrong prices and missed orders through. TierCommerce gives trade customers a self-service store with their own prices and live stock, and sends every order straight into your ERP.

Built around the ERP you already run

Two-way integrations are built and maintained by the TierCommerce team, not bolted on through a third-party connector. Stock, customer pricing, credit terms and orders stay in step with your ERP, so staff stop re-keying orders and customers see the right prices.

  • NetSuite
  • Options ERP
  • MYOB
  • Pronto Xi
  • Business Central
  • Cin7
  • Xero
  • Unleashed
  • Katana

B2B features as standard

The trade features wholesalers rely on are part of the platform, so there is no stack of apps to pay for and maintain on top of a retail store.

  • Contract pricing
  • Quantity breaks
  • Quotes
  • Spend approvals
  • Buyer roles
  • Credit terms
  • Online invoice payment
  • PunchOut

A cost you can budget for

You can build the business case before the first sales call. At October 2026, Essentials starts at A$500 a month and Professional at A$1,500 a month, excluding GST, and Enterprise is quoted. The price follows the trade accounts that use the store each month, so cost grows with adoption rather than with an open-ended project quote.

AI that takes on routine order work

Six AI co-workers run on live ERP data. One turns emailed and PDF purchase orders into sales orders. The others draft quotes, support sales reps, chase overdue payments, maintain the catalogue and help buyers reorder. They follow the same permissions as your staff and check with a person when they are unsure.

Developer-friendly & highly customisable

The store can be shaped around the way you sell, and any capable developer can build on it. Themes follow Shopify’s Liquid conventions, and the API and SDK are documented, so you are not tied to one agency, including us.

  • Liquid themes
  • REST API
  • OpenAPI spec
  • Signed webhooks
  • Storefront events
  • Extension SDK

Hosted and supported in Australia

Customer data stays in Sydney, GST is shown inclusive or exclusive for each customer, and support comes from the TierCommerce team in Brisbane during Australian business hours.

The B2B portals behind TierCommerce

These businesses run custom B2B portals our team built and still looks after. They are not TierCommerce stores. They are where the pricing, ordering and ERP patterns in TierCommerce were first built and proven.

Want something like this for your organisation?

Tell us what you are trying to achieve. We will clarify the requirements and recommend a sensible next step before defining scope, timing, and cost.

What clients say about working with us

“Digital Bird was excellent to work with. After countless attempts with speaking with agencies and other web design contractors, we finally found Jonathan and the team, and what a blessing that was. The project was handled end to end, with clear communication the entire time. We have now engaged Jonathan and the team for on-going website management and work due to how well things turned out. If you are on the fence about which direction to go, I highly recommend just taking a call with Jonathan and the team and seeing what you can achieve together.”

Will Cross ROH Wheels
Head of Marketing & Partnerships, ROH Wheels
Google reviews

“We have used Jonathan for a number of years to develop and maintain our rather complicated Online Portal and website. Jonathan is always extremely responsive to requests and proactive in ensuring our online presence is safe, presents well and is functional to our customers needs. We would definitely recommend Jonathan for your custom web development needs.”

Nathan Smith East Coast Bullbars
Marketing Manager, East Coast Bullbars

“Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time.

Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience.

This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer.”

Emma Keller Brisbane South PHN
Communications Manager, Brisbane South PHN

“We’ve been working with Jonathan Bird for our website maintenance, and he has been nothing short of exceptional. Jonathan consistently goes above and beyond, responding quickly whenever we need help and resolving issues with impressive turnaround time. His communication is clear and thorough — he always explains what the problem was, how he fixed it, and provides helpful recommendations for long-term solutions. It’s rare to find someone this reliable and proactive. Highly recommend!”

Nichola Ross Rapidline (FurnX Commercial Furniture)
Marketing Manager, Rapidline (FurnX Commercial Furniture)

“Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites.”

Jeff Ross Impact Office Supplies Logo
Director, Impact Office Supplies

“Velg Training has had an excellent experience working with Digital Bird. Jonathan has supported us with a complex Laravel/PHP website and has brought a rare mix of deep technical knowledge, practical problem solving, and clear communication.

He has assisted with major infrastructure and platform work across AWS, Laravel Forge, Cloudflare, Redis, S3, Sentry, PayWay, Mailchimp/Mandrill and related integrations. His work has included setting up and migrating infrastructure, improving performance, resolving production issues, monitoring errors, modernising legacy code, and strengthening the reliability of key business workflows such as checkout, invoicing, membership exports, PDF generation, transactional emails and background queues.

What stands out most is that Jonathan does not just “fix the ticket”. He investigates properly, explains the cause in plain language, and looks for the right long-term solution rather than quick patches. He has helped us move away from fragile legacy processes, improve automated testing, reduce errors, improve email reliability, address performance bottlenecks, and make the platform easier to maintain into the future.

He is responsive, thorough and highly professional, with an obvious understanding of business-critical websites and custom web applications. We would happily recommend Jonathan to any organisation needing a skilled, reliable and commercially minded Laravel/PHP web developer.”

Leonie Davis Velg Training
Director, Content and Strategy, Velg Training

“Was an absolute pleasure to work with Jonathan. Could not be happier with our new website! Professional, responsive, brilliant communication from the beginning to go live. If you are fortunate enough to be in a conversation with Jonathan for a new site - just do it!”

Alex Brennan Blue Ink Office Supplies
Director, Blue Ink Office Supplies

“I’ve worked with Jonathan from Digital Bird for several years and found him to be a highly competent developer who often exceeds expectations.

Together, we’ve collaborated on a number of medium-sized platforms serving hundreds of thousands of users, including learning management systems, a widely-used school well-being platform, trade promotion competition sites, and more.

Jonathan is very skilled in API and platform integration, payment systems (such as Stripe), AWS, internet security, and more. As a Project Manager/Product Owner, I feel very confident working with Jonathan and recommending his services to our clients.”

Zachary Bavas Invision Media
Technical Operations, Invision Media

“Highly recommend Jonathan for anything web development in Brisbane and Australia-wide. Have worked with a lot of developers over the years and Jonathan’s work and communication on projects has been a clear standout. A very talent developer if you’re looking for anything from WordPress, Shopify, Laravel, or anything in-between.”

Brodie Clark Brodie Clark Consulting Logo
Director, Brodie Clark SEO Consulting

“Jonathan Bird is one of the best I have worked with in this space. He is responsive, clever and contributes to the brief, and most importantly, he is a great person to work with. It can be hard to find the right people who can take on something and lift it to another dimension. Jonathan does that and more.”

Mark Gold AMA Group Logo
Director of Corporate Affairs, AMA Group Ltd
Capabilities

What we build with TierCommerce

Design, development, integration and support delivered by the people responsible for the technical decisions.

Storefront design & Liquid themes

TierCommerce themes use Liquid with Shopify’s folder layout and object names, so our Shopify Plus theme experience carries straight over. We build trade storefronts around your brand and catalogue, with reusable sections your team can edit.

Custom modules for your business rules

Installation bookings, trade-in credits, project pricing, custom charges and the rules only your business uses. We build them on the TierCommerce extension SDK rather than a fork of the platform, and modules that suit other wholesalers can move into the core product.

ERP integrations beyond the standard set

Older or heavily customised ERPs, warehouse systems and supplier feeds. We have built production integrations with Options ERP, NetSuite, MYOB, Xero and Microsoft Dynamics, with retries, logging and monitoring so a failed sync is caught before a customer notices.

Connections to your other systems

Connections to CRMs, marketing platforms, freight carriers and buyers’ procurement systems through the TierCommerce REST API, signed webhooks and OAuth apps. We also build private apps for internal workflows, such as rep tools and reporting.

Migration from your old portal

Customers, price lists and order history moved from your current portal or webstore, so buyers keep their reorder history and log in to prices they recognise. Old URLs are redirected so search rankings carry over.

Multiple storefronts & brands

Separate trade and retail storefronts, or one per brand, on a shared catalogue and ERP connection. We design and build each storefront and set up which customers see which products and prices.

Custom AI workflows

AI workflows built on your TierCommerce and ERP data, beyond the built-in co-workers. We built the data integration and MCP server behind the AI layer over Options ERP for Impact Office Supplies. See our AI development services.

Support after launch

We look after the custom work we build and are the first point of escalation for it. When an issue sits in the platform itself, it goes straight to the people who build TierCommerce. Optional website maintenance plans are available.

FAQ

Common TierCommerce Project Questions

Common questions our team is asked about TierCommerce B2B eCommerce Implementation Partner.
TierCommerce is a B2B eCommerce platform for Australian and New Zealand wholesalers, distributors and manufacturers. It gives trade customers a self-service storefront with their own prices, live stock, quotes and approvals, and connects natively to the ERP or accounting system the business already runs.
TierCommerce provides the platform, hosting, its native ERP integrations and an onboarding programme designed to have you taking orders in 30 days. We handle the custom work beyond that: storefront design and themes, custom modules, integrations outside the standard set, apps, and migration from an old portal.
Yes. TierCommerce is built by our team, and we are its implementation partner. We say so plainly because it affects how you weigh our advice. We will still tell you when a custom portal, Shopify or another platform suits your requirements better.
Yes. Themes use Liquid with Shopify’s folder layout and object names, so anyone who has built a Shopify theme can build one. There is also a REST API with an OpenAPI spec, signed webhooks, storefront events and an extension SDK. You are not tied to us for changes.
At October 2026, Essentials is A$500 a month and Professional A$1,500 a month, excluding GST, priced on active trade accounts. Enterprise is quoted. See the TierCommerce pricing page for current prices.
Custom work is quoted separately from the TierCommerce subscription, based on scope. We clarify the requirement first, then quote the build and any ongoing support.
TierCommerce suits most wholesalers whose pricing, ordering and approval needs match what it does, with custom modules for the gaps. A custom portal makes sense when the ordering process is unusual enough that a platform would fight it. We build both, so we can recommend either. See our B2B eCommerce development work.

Bring us your TierCommerce platform decision

Book a free strategy session with the senior people who scope and deliver the work. We will help clarify the problem, test assumptions and identify a practical next step—without turning the session into a generic sales call.

Planning a project?

Free Strategy Session
Free Strategy Session