Impact Office Supplies eCommerce Website (B2B & B2C)
Impact Office Supplies' B2B and B2C eCommerce website, built in Laravel and integrated with their Options ERP. We've been their exclusive development partner since 2018.
Limited availability. Two project slots remaining for November 2026 2 project slots remaining for November 2026
Search that helps people find the right product, service or resource quickly.
We design and operate search for product catalogues and content-heavy sites using Algolia and Typesense. The work covers source-data mapping, indexers, ranking, synonyms, filters, interface design and search analytics. Production implementations include Impact Office Supplies, Blue Ink, Culture Kings and Brisbane South PHN.
Impact Office Supplies' B2B and B2C eCommerce website, built in Laravel and integrated with their Options ERP. We've been their exclusive development partner since 2018.
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Want something like this for your organisation?
Tell us what you are trying to achieve. We will clarify the requirements and recommend a sensible next step before defining scope, timing, and cost.
Index design and data pipelines
We map the source data, choose the searchable and filterable fields, and build repeatable indexers. Product, pricing, inventory or content changes can be updated without rebuilding the entire search index.
Search across large, changing catalogues
We use a dedicated search platform when the catalogue or content set is too large or dynamic for the site’s built-in search. The implementation is tested against realistic records, filters and traffic patterns.
Ranking, synonyms and merchandising
Ranking rules, synonyms, pinned results and query handling are configured around the terms people use and the results the organisation needs to prioritise. The settings remain visible and adjustable after launch.
Facets, filters and search interfaces
We build autocomplete, results pages, category filters, location search and content discovery interfaces around the index. Empty states, spelling differences and no-result searches are handled as part of the interface design.
Commerce and CMS integrations
We connect Algolia or Typesense to Laravel, Shopify, Magento, WordPress, Statamic and bespoke data sources. Synchronisation, retries and monitoring are designed around how quickly each source changes.
Search analytics and ongoing tuning
We track popular queries, no-result searches, click position and conversion where the site can measure it. Those reports identify missing content, vocabulary gaps and ranking changes that should be tested.
Useful search depends on content structure, indexing, relevance, interface behaviour, and ongoing measurement. Our senior team has delivered that work for Impact Office Supplies, Blue Ink, Culture Kings, and Brisbane South PHN.
Search added late
Search is configured after the rest of the build.
Search is configured after the main build, with limited time for relevance and interface decisions.
Questions usually go through an account or project manager before reaching the people tuning search.
Relevance, ranking and personalisation may be configured without production search data.
The implementation team receives an approved search scope and has to learn the content and users.
A support team takes over after launch and has to learn the index and relevance settings.
Search analytics and relevance settings are reviewed only after users report a problem.
Our team
The developers building the index also tune and maintain it.
Our senior developers design the index, write the indexers, tune relevance and build the search interface.
You speak directly with the people responsible for the search implementation and relevance settings.
We tune Algolia and Typesense indexes against production traffic from B2B and B2C sites.
The same team scopes the search work, designs the index and implements the integration.
The team that built the search implementation continues to tune and support it. Most of our client relationships run for five to seven years.
We review search analytics and retune relevance as the catalogue and search behaviour change.
Akeneo, Pimcore or any PIM connected to your storefront, so product content is managed once and published everywhere accurately.
Learn moreA production Options ERP connection synchronising around ten million rows nightly with documented 100% success, supported by batching, idempotency, and reconciliation.
Learn moreA vendor-neutral route for connecting SAP, Cin7, Dynamics, Pronto, Odoo, and other operational systems when an off-the-shelf connector does not fit.
Learn moreContent, workflows, integrations, governance and ownership matter more than a feature checklist.
Configuration is preferable when it genuinely meets the requirement and remains maintainable.
The choice must still make sense for the team maintaining it after launch.
“Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites.”
Book a free strategy session with the senior people who scope and deliver the work. We will help clarify the problem, test assumptions and identify a practical next step—without turning the session into a generic sales call.
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