Impact Education eCommerce Website (B2B & B2C)

Overview

Impact School Supplies supplies booklists to some of Queensland's leading public and private schools. We're their exclusive web development partner, and we redesigned and rebuilt their Back to School ordering platform, used by Impact staff, school teachers and Heads of Department, and parents.

Impact staff and school staff build each booklist together, and a Teacher or Head of Department approves it before it goes live for parents to order. The platform also manages bulk pallet deliveries to schools, and eBook and digital licences that follow students as they move between classes, with licence records sent to each publisher.

Challenges

1. Booklist Approvals: Booklists needed to pass back and forth between Impact staff and school staff, with Teacher or Head of Department approval before going live, all within a short Back to School season.

2. Bulk & Individual Orders: Bulk pallet deliveries to schools needed to be planned separately from individual parent orders.

3. School Data Systems: Each school runs its own system for student, class and timetable data, including Queensland's OneSchool platform for state schools.

4. Digital Licences: eBook licences need to follow the right student as they move between classes and schools, with consent, removals and transfers handled correctly.

5. ERP Integration: The platform syncs 10 million rows a day from Impact's Options ERP.

Solution

1. Booklist Approval Workflow: Impact staff build booklists for each school and year level, hand them to school staff for input, and a Teacher or Head of Department approves them. Parents then order using a school-specific code.

2. Bulk Orders & Delivery Timetable: Impact staff and the warehouse plan pallet deliveries to schools in one place, separate from parent orders.

3. eBook & Licence Management: Student, class and timetable data is imported from each school. The platform tracks students as they change classes and exports licence records to publishers including Oxford, Cambridge, Nelson, Pearson and Jacaranda.

4. School System Integration: Imports from OneSchool, TES and Timetabling Solutions, plus a generic format for schools using other systems.

5. Student Consent & Transfers: Consent exclusions, removals and transfer eligibility are tracked, so licence and enrolment records stay accurate.

6. Options ERP Integration: A daily sync of 10 million rows from Options, plus real-time updates for new and changed customers, products and pricing.

7. Payments & Search: Westpac payment gateway integration and Algolia product search.

Key Features Implemented:

• Staged booklist approval (Impact staff, school staff, Teacher or Head of Department)
• Booklist management for each grade, purchased by parents against a school-specific code
• Bulk Order management and a dedicated Bulk Delivery Timetable for pallet deliveries to schools
• eBook and digital licence management, tracking students across classes and schools
• Licence exports to publishers including Oxford, Cambridge, Nelson, Pearson and Jacaranda
• School system data integration, including Queensland's OneSchool platform, TES Timetabling, Timetabling Solutions, and a generic format
• Student consent exclusion, removal and transfer eligibility tracking
• Custom pricing per school and product from the ERP
• Westpac payment gateway integration
• Algolia product search
• Order management
• User and role management
• Daily and real-time ERP sync
• Abandoned cart emails
• School and product reports
• Technical SEO audit and implementation

Results

1. Clear Approval Process: Schools approve booklists online before anything reaches parents, without slowing down the Back to School season.

2. Any School Can Be Onboarded: Schools can be set up whatever system they use, including OneSchool.

3. Accurate Pricing: Pricing on the website matches the ERP, with daily and real-time syncing.

4. Reliable ERP Sync: The daily sync of 10 million rows has run with a 100% success rate.

5. Ongoing Development: We continue to maintain and develop the platform ahead of each Back to School season.

Project Services Breakdown

• Custom Booklist & Back to School Ordering Platform
• Booklist Approval Workflow
• Bulk Order & Delivery Timetable Tools
• eBook & Digital Licence Management (Student Tracking & Publisher Exports)
• School System Data Integration (OneSchool, TES Timetabling, Timetabling Solutions)
• Student Consent, Removal & Transfer Tracking
• Options ERP Integration (Daily & Real-Time Sync)
• Westpac Payment Gateway Integration
• Algolia Product Search
• Abandoned Cart Emails
• Reporting & Admin Tools

Technology Stack: Laravel, Vue, Tailwind CSS, Algolia, Westpac, Options ERP, AWS

Services provided

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