Jonathan Bird Web Design & Development
  1. Integrations
  2. Microsoft Dynamics Integration
ERP & Accounting

Microsoft Dynamics Integration for eCommerce

Dynamics 365 Business Central connected to Shopify, Adobe Commerce, and custom platforms, with orders, stock, pricing and invoices that stay in step.

Microsoft Dynamics 365 Business Central runs a lot of mid-market Australian operations, and its API surface is capable but particular. We connect Dynamics to Shopify, Adobe Commerce, and custom Laravel platforms so orders flow in, stock and customer-specific pricing flow out, and invoices reconcile, all with the retries, idempotency, and monitoring that keep a business-critical sync honest. As with any ERP, the hard part is not the first API call, it is what happens on the day something upstream goes wrong.

Our integration track record

We run ERP integrations in production against Options ERP, NetSuite, MYOB, and Xero, including a nightly sync of around ten million rows at 100% success. A Dynamics 365 Business Central sync is the same class of work, approached the same way.

Capabilities

What we build with Microsoft Dynamics

The Microsoft Dynamics integration work our senior team most often takes on.

Orders & Invoices

Website orders into Dynamics as sales orders or invoices, mapped to the right accounts and tax treatment, with idempotent writes so a retry never duplicates.

Inventory & Pricing

Stock levels and customer-specific pricing pulled from Dynamics into your storefront, so B2B customers see their negotiated price and nobody oversells stock that is not there.

Business Central APIs

Dynamics 365 Business Central exposes standard and custom API pages plus OData. We use the right one for each job so the integration is efficient and does not fight the platform.

Monitoring & Reconciliation

Retries, alerting, and reconciliation so a failed sync surfaces immediately rather than turning into an operations problem nobody spots until month end.

How it works

A Microsoft Dynamics integration built to last

The same approach behind every integration we deliver, from the first conversation to the years of maintenance that follow.

01

Scope & map

We define the data, events, responsibilities, source of truth, and failure cases across Microsoft Dynamics and the systems around it.

02

Build for failure

We design around real failure modes with appropriate retries, idempotent writes, validation, and reconciliation so a temporary outage does not become silent data loss.

03

Test & reconcile

We test representative data in a safe environment, verify each data path, and reconcile the expected outcomes before go-live.

04

Monitor & maintain

Monitoring and alerting start at launch. Our senior team keeps the project context and remains responsible for changes, incidents, and long-term operation.

Straight advice

The simplest reliable integration usually wins.

The right design depends on volume, timing, ownership and what must happen when either system is unavailable.

Not every sync needs to be real-time

Scheduled or event-driven updates can be safer, cheaper and easier to recover.

Choose a source of truth

Each field and business rule needs one accountable owner across the connected systems.

Design the failure path

Retries, logs, alerts and reconciliation are part of the integration—not optional support work.

The Difference

A Business Central sync lives or dies on its bad-day behaviour.

A Dynamics integration is only as good as its behaviour under failure. We design for the bad day first, then write the vendor-specific code.

A common shortcut

Ships the happy path.

  • The implementation wires up standard API paths without designing retries or reconciliation.

  • When a sync fails it fails silently, and you find out at month end when the numbers do not reconcile.

Our senior-team model

Designs for the failures.

  • Idempotency, retries, and reconciliation are designed in from day one, using the right Business Central API for each job.

  • Monitoring and reconciliation surface failures quickly, and our senior team retains the context needed to diagnose and resolve them.

“ Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites. ”

Jeff Ross · Director, Impact Office Supplies
Impact Office Supplies Logo
FAQ

Common Microsoft Dynamics Integration Questions

Common questions our team is asked about integrating Microsoft Dynamics.
Yes. Dynamics 365 Business Central can sync orders, inventory, customer-specific pricing, and invoices with Shopify, Adobe Commerce, or a custom storefront. Business Central exposes a capable web API, and the work is mostly in doing the sync reliably at volume rather than in making the first request succeed.
Primarily Dynamics 365 Business Central, which is the ERP most Australian mid-market businesses run for eCommerce. Business Central has a well-defined API surface with standard and custom API pages plus OData, which makes it a good candidate for a clean, maintainable integration.
Yes. Customer-specific pricing, price groups, and quantity breaks held in Business Central can be surfaced so each trade customer sees their own pricing when they log in. For most B2B businesses this is the single most valuable part of the integration.
A focused orders-and-inventory sync is typically a few weeks. Full two-way sync with contract pricing and multi-location stock is a larger project. The scope depends on how customised your Business Central already is. Once that is defined, We can provide an accurate estimate.

Discuss your Microsoft Dynamics integration

Led by more than 15 years of commercial experience, our senior team helps Australian organisations ship websites that are fast, secure, accessible and built for the long term.

Planning a project?

Get a quote
Get a quote