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Jonathan Bird Web Design & Development
  1. Integrations
  2. Microsoft Dynamics Integration
ERP & Accounting

Microsoft Dynamics Integration for eCommerce

Dynamics 365 Business Central connected to Shopify, Adobe Commerce, and custom platforms, with orders, stock, pricing and invoices that stay in step.

Microsoft Dynamics 365 Business Central runs a lot of mid-market Australian operations, and its API surface is capable but particular. We connect Dynamics to Shopify, Adobe Commerce, and custom Laravel platforms so orders flow in, stock and customer-specific pricing flow out, and invoices reconcile, all with the retries, idempotency, and monitoring that keep a business-critical sync honest. As with any ERP, the hard part is not the first API call, it is what happens on the day something upstream goes wrong.

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Works with Shopify Adobe Commerce WordPress Laravel & custom builds

Our integration track record

We run ERP integrations in production against Options ERP, NetSuite, MYOB, and Xero, including a nightly sync of around ten million rows at 100% success. A Dynamics 365 Business Central sync is the same class of work, approached the same way.

Capabilities

What we build with Microsoft Dynamics

The Microsoft Dynamics integration work our senior team most often takes on.

Orders & Invoices

Website orders into Dynamics as sales orders or invoices, mapped to the right accounts and tax treatment, with idempotent writes so a retry never duplicates.

Inventory & Pricing

Stock levels and customer-specific pricing pulled from Dynamics into your storefront, so B2B customers see their negotiated price and nobody oversells stock that is not there.

Business Central APIs

Dynamics 365 Business Central exposes standard and custom API pages plus OData. We use the right one for each job so the integration is efficient and does not fight the platform.

Monitoring & Reconciliation

Retries, alerting, and reconciliation so a failed sync surfaces immediately rather than turning into an operations problem nobody spots until month end.

How it works

A Microsoft Dynamics integration built to last

The same approach behind every integration we deliver, from the first conversation to the years of maintenance that follow.

01

Scope & map

We define the data, events, responsibilities, source of truth, and failure cases across Microsoft Dynamics and the systems around it.

02

Build for failure

We design around real failure modes with appropriate retries, idempotent writes, validation, and reconciliation so a temporary outage does not become silent data loss.

03

Test & reconcile

We test representative data in a safe environment, verify each data path, and reconcile the expected outcomes before go-live.

04

Monitor & maintain

Monitoring and alerting start at launch. Our senior team keeps the project context and remains responsible for changes, incidents, and long-term operation.

What clients say about working with us

“Digital Bird was excellent to work with. After countless attempts with speaking with agencies and other web design contractors, we finally found Jonathan and the team, and what a blessing that was. The project was handled end to end, with clear communication the entire time. We have now engaged Jonathan and the team for on-going website management and work due to how well things turned out. If you are on the fence about which direction to go, I highly recommend just taking a call with Jonathan and the team and seeing what you can achieve together.”

Will Cross ROH Wheels
Head of Marketing & Partnerships, ROH Wheels
Google reviews

“We have used Jonathan for a number of years to develop and maintain our rather complicated Online Portal and website. Jonathan is always extremely responsive to requests and proactive in ensuring our online presence is safe, presents well and is functional to our customers needs. We would definitely recommend Jonathan for your custom web development needs.”

Nathan Smith East Coast Bullbars
Marketing Manager, East Coast Bullbars

“Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time.

Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience.

This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer.”

Emma Keller Brisbane South PHN
Communications Manager, Brisbane South PHN

“We’ve been working with Jonathan Bird for our website maintenance, and he has been nothing short of exceptional. Jonathan consistently goes above and beyond, responding quickly whenever we need help and resolving issues with impressive turnaround time. His communication is clear and thorough — he always explains what the problem was, how he fixed it, and provides helpful recommendations for long-term solutions. It’s rare to find someone this reliable and proactive. Highly recommend!”

Nichola Ross Rapidline (FurnX Commercial Furniture)
Marketing Manager, Rapidline (FurnX Commercial Furniture)

“Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites.”

Jeff Ross Impact Office Supplies Logo
Director, Impact Office Supplies

“Velg Training has had an excellent experience working with Digital Bird. Jonathan has supported us with a complex Laravel/PHP website and has brought a rare mix of deep technical knowledge, practical problem solving, and clear communication.

He has assisted with major infrastructure and platform work across AWS, Laravel Forge, Cloudflare, Redis, S3, Sentry, PayWay, Mailchimp/Mandrill and related integrations. His work has included setting up and migrating infrastructure, improving performance, resolving production issues, monitoring errors, modernising legacy code, and strengthening the reliability of key business workflows such as checkout, invoicing, membership exports, PDF generation, transactional emails and background queues.

What stands out most is that Jonathan does not just “fix the ticket”. He investigates properly, explains the cause in plain language, and looks for the right long-term solution rather than quick patches. He has helped us move away from fragile legacy processes, improve automated testing, reduce errors, improve email reliability, address performance bottlenecks, and make the platform easier to maintain into the future.

He is responsive, thorough and highly professional, with an obvious understanding of business-critical websites and custom web applications. We would happily recommend Jonathan to any organisation needing a skilled, reliable and commercially minded Laravel/PHP web developer.”

Leonie Davis Velg Training
Director, Content and Strategy, Velg Training

“Was an absolute pleasure to work with Jonathan. Could not be happier with our new website! Professional, responsive, brilliant communication from the beginning to go live. If you are fortunate enough to be in a conversation with Jonathan for a new site - just do it!”

Alex Brennan Blue Ink Office Supplies
Director, Blue Ink Office Supplies

“I’ve worked with Jonathan from Digital Bird for several years and found him to be a highly competent developer who often exceeds expectations.

Together, we’ve collaborated on a number of medium-sized platforms serving hundreds of thousands of users, including learning management systems, a widely-used school well-being platform, trade promotion competition sites, and more.

Jonathan is very skilled in API and platform integration, payment systems (such as Stripe), AWS, internet security, and more. As a Project Manager/Product Owner, I feel very confident working with Jonathan and recommending his services to our clients.”

Zachary Bavas Invision Media
Technical Operations, Invision Media

“Highly recommend Jonathan for anything web development in Brisbane and Australia-wide. Have worked with a lot of developers over the years and Jonathan’s work and communication on projects has been a clear standout. A very talent developer if you’re looking for anything from WordPress, Shopify, Laravel, or anything in-between.”

Brodie Clark Brodie Clark Consulting Logo
Director, Brodie Clark SEO Consulting

“Jonathan Bird is one of the best I have worked with in this space. He is responsive, clever and contributes to the brief, and most importantly, he is a great person to work with. It can be hard to find the right people who can take on something and lift it to another dimension. Jonathan does that and more.”

Mark Gold AMA Group Logo
Director of Corporate Affairs, AMA Group Ltd
Straight advice

The simplest reliable integration usually wins.

The right design depends on volume, timing, ownership and what must happen when either system is unavailable.

Not every sync needs to be real-time

Scheduled or event-driven updates can be safer, cheaper and easier to recover.

Choose a source of truth

Each field and business rule needs one accountable owner across the connected systems.

Design the failure path

Retries, logs, alerts and reconciliation are part of the integration—not optional support work.

The Difference

A Business Central sync lives or dies on its bad-day behaviour.

A Dynamics integration is only as good as its behaviour under failure. We design for the bad day first, then write the vendor-specific code.

A common shortcut

Ships the happy path.

  • The implementation wires up standard API paths without designing retries or reconciliation.

  • When a sync fails it fails silently, and you find out at month end when the numbers do not reconcile.

Our senior-team model

Designs for the failures.

  • Idempotency, retries, and reconciliation are designed in from day one, using the right Business Central API for each job.

  • Monitoring and reconciliation surface failures quickly, and our senior team retains the context needed to diagnose and resolve them.

“ Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites. ”

Jeff Ross · Director, Impact Office Supplies
Impact Office Supplies Logo

Related integrations

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FAQ

Common Microsoft Dynamics Integration Questions

Common questions our team is asked about integrating Microsoft Dynamics.
Yes. Dynamics 365 Business Central can sync orders, inventory, customer-specific pricing, and invoices with Shopify, Adobe Commerce, or a custom storefront. Business Central exposes a capable web API, and the work is mostly in doing the sync reliably at volume rather than in making the first request succeed.
Primarily Dynamics 365 Business Central, which is the ERP most Australian mid-market businesses run for eCommerce. Business Central has a well-defined API surface with standard and custom API pages plus OData, which makes it a good candidate for a clean, maintainable integration.
Yes. Customer-specific pricing, price groups, and quantity breaks held in Business Central can be surfaced so each trade customer sees their own pricing when they log in. For most B2B businesses this is the single most valuable part of the integration.
A focused orders-and-inventory sync is typically a few weeks. Full two-way sync with contract pricing and multi-location stock is a larger project. The scope depends on how customised your Business Central already is. Once that is defined, We can provide an accurate estimate.

Bring us your Microsoft Dynamics integration decision

Book a free strategy session with the senior people who scope and deliver the work. We will help clarify the problem, test assumptions and identify a practical next step—without turning the session into a generic sales call.

Planning a project?

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