Jonathan Bird Web Design & Development
  1. Integrations
  3. Xero Integration
ERP & Accounting

Xero Integration for Shopify, Adobe Commerce & Custom Sites

Sync invoices, payments, contacts and inventory between your website and Xero, without the month-end reconciliation headache.

Most Xero integrations work beautifully right up until the first partial refund, the first multi-currency order, or the first surcharge. Then the numbers quietly stop matching, and nobody notices until someone is reconciling by hand at the end of the month. We build Xero integrations that hold up under the messy reality of real trading: retries that do not double-bill, proper handling of credit notes and refunds, and reconciliation reporting so you can actually see that the two systems agree.

Discuss Xero integration
Works with Shopify Adobe Commerce WordPress Laravel & custom builds

Proven in production

We have shipped Xero integrations into production alongside ERP syncs handling ten million rows nightly at 100% success. The engineering standard is the same either way.

Capabilities

What we build with Xero

The Xero integration work our senior team most often takes on.

Orders & Invoices

Every order on your store becomes an invoice in Xero, mapped to the right accounts, tax rates, and tracking categories. Idempotent by design, so a retry after a timeout does not create the same invoice twice.

Refunds & Credit Notes

Full refunds, partial refunds, and returns handled as proper Xero credit notes rather than fudged adjustments. This is the single most common place off-the-shelf connectors get it wrong and where reconciliation starts drifting.

Customers & Contacts

Website customers matched to Xero contacts without creating duplicates every time someone checks out with a slightly different email or billing address. Sensible matching rules, agreed with you rather than guessed at.

Inventory & Products

Keep Xero inventory items in step with your product catalogue, including cost prices and account codes. Useful if Xero is your source of truth for stock, and honest advice if it should not be.

Multi-currency & Surcharges

Selling internationally, or passing on card surcharges? Both are places where a naive integration produces invoices that look right and reconcile wrong. We handle exchange rates, rounding, and surcharge line items explicitly.

Reconciliation & Monitoring

OAuth token refresh handled properly, Xero rate limits respected, failures alerted rather than swallowed, and a reconciliation report that tells you the store and the ledger agree. You should not be finding out about a broken integration from your accountant.

How it works

A Xero integration built to last

The same approach behind every integration we deliver, from the first conversation to the years of maintenance that follow.

01

Scope & map

We define the data, events, responsibilities, source of truth, and failure cases across Xero and the systems around it.

02

Build for failure

We design around real failure modes with appropriate retries, idempotent writes, validation, and reconciliation so a temporary outage does not become silent data loss.

03

Test & reconcile

We test representative data in a safe environment, verify each data path, and reconcile the expected outcomes before go-live.

04

Monitor & maintain

Monitoring and alerting start at launch. Our senior team keeps the project context and remains responsible for changes, incidents, and long-term operation.

Case Studies

Xero integration in production

Related services

Where Xero fits in

The services and platforms a Xero integration most often plugs into.

Business Software Integrations

For organisations that need websites, ERPs, finance, CRM, fulfilment, or identity systems to exchange data reliably.

Learn more

D2C eCommerce Web Development

For established consumer brands that need a faster storefront, better merchandising, and commerce systems that can handle growth.

Learn more

B2B eCommerce Web Development

For wholesalers and distributors that need contract pricing, account workflows, approvals, and reliable ERP-connected ordering.

Learn more

Shopify & Shopify Plus Development

A good fit for consumer brands that want a managed commerce platform and need senior help with complex storefronts, migrations, or integrations.

Learn more

Laravel Development

A good fit for custom applications, complex business rules, APIs, and integrations that need a maintainable long-term codebase.

Learn more
Straight advice

The simplest reliable integration usually wins.

The right design depends on volume, timing, ownership and what must happen when either system is unavailable.

Not every sync needs to be real-time

Scheduled or event-driven updates can be safer, cheaper and easier to recover.

Choose a source of truth

Each field and business rule needs one accountable owner across the connected systems.

Design the failure path

Retries, logs, alerts and reconciliation are part of the integration—not optional support work.

The Difference

A Xero integration built for the messy days, not the demo.

Anyone can push an order into Xero on a sunny day. The difference shows up on the day a customer part-refunds a multi-currency order paid with a surcharge, the API times out mid-request, and the retry fires. We design for that day first.

A happy-path connector

Works until the first refund.

  • Off-the-shelf connector handles the happy path, then breaks quietly on partial refunds, multi-currency, or surcharges.

  • A timeout mid-request means the retry creates a second invoice, and now your ledger is wrong in a way nobody notices for weeks.

  • No monitoring. The integration fails silently and you find out at BAS time, or when your accountant asks why nothing balances.

  • Contacts duplicate every time a customer checks out with a different billing address, and your Xero contact list slowly becomes unusable.

Our senior-team model

Built around the failure modes.

  • Refunds, credit notes, multi-currency, rounding, and surcharges are handled explicitly, because that is where reconciliation actually goes wrong.

  • Every write is idempotent. A retry after a timeout resolves to the same invoice, not a duplicate.

  • Monitoring, alerting, and a reconciliation report from day one. Failures surface immediately, not at month end.

  • Matching rules for contacts are agreed with you up front, so you get one contact per customer rather than one per order.

“ Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites. ”

Jeff Ross · Director, Impact Office Supplies
Impact Office Supplies Logo

Other integrations

Browse all integrations

FAQ

Common Xero Integration Questions

Common questions our team is asked about integrating Xero.
Yes. Orders, payments, refunds, and customers can all flow from Shopify into Xero automatically, and the same applies to Adobe Commerce or a custom storefront. Inventory can flow the other way if Xero is your source of truth for stock. The real question is not whether it can sync, but how it behaves when something goes wrong mid-sync. That is what separates an integration you can trust from one you have to babysit.
A connector app is cheap, fast to set up, and fine if your trading is simple. It starts to hurt when your business is not simple: customer-specific pricing, partial refunds, multi-currency, surcharges, unusual tax treatment, or a product catalogue that does not map cleanly onto Xero items. At that point you are either bending your business to fit the app, or paying someone to reconcile by hand every month. A custom integration costs more up front and then does exactly what your business actually does.
Properly, as Xero credit notes allocated against the original invoice, including partial refunds and returns. This matters more than people expect. Most reconciliation drift we get called in to fix traces back to refunds being written as ad hoc adjustments, or not written at all, so the store and the ledger slowly disagree by an amount nobody can explain.
Xero supports multi-currency on its higher plans, and yes, we can map orders in other currencies onto it. The care goes into exchange rate handling and rounding, since a cent of rounding difference per order compounds into a reconciliation problem across thousands of orders. We make the rate source and rounding behaviour an explicit decision rather than an accident.
A straightforward orders-to-invoices sync is usually a couple of weeks. Add customer-specific pricing, multi-currency, inventory sync, or an ERP in the middle and it grows from there. The scope depends on how you trade and the complexity of the requirements. Once that is defined, we can provide an accurate estimate.

Discuss your Xero integration

Led by more than 15 years of commercial experience, our senior team helps Australian organisations ship websites that are fast, secure, accessible and built for the long term.

Get a quote

Planning a project?

Get a quote
Get a quote