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Sync invoices, payments, contacts and inventory between your website and Xero, without the month-end reconciliation headache.
Most Xero integrations work beautifully right up until the first partial refund, the first multi-currency order, or the first surcharge. Then the numbers quietly stop matching, and nobody notices until someone is reconciling by hand at the end of the month. We build Xero integrations that hold up under the messy reality of real trading: retries that do not double-bill, proper handling of credit notes and refunds, and reconciliation reporting so you can actually see that the two systems agree.
& custom builds
Proven in client projects
We have shipped Xero integrations into production alongside ERP syncs handling ten million rows nightly at 100% success. The engineering standard is the same either way.
The Xero integration work our senior team most often takes on.
Orders & Invoices
Every order on your store becomes an invoice in Xero, mapped to the right accounts, tax rates, and tracking categories. Idempotent by design, so a retry after a timeout does not create the same invoice twice.
Refunds & Credit Notes
Full refunds, partial refunds, and returns handled as proper Xero credit notes rather than fudged adjustments. This is the single most common place off-the-shelf connectors get it wrong and where reconciliation starts drifting.
Customers & Contacts
Website customers matched to Xero contacts without creating duplicates every time someone checks out with a slightly different email or billing address. Sensible matching rules, agreed with you rather than guessed at.
Inventory & Products
Keep Xero inventory items in step with your product catalogue, including cost prices and account codes. Useful if Xero is your source of truth for stock, and honest advice if it should not be.
Multi-currency & Surcharges
Selling internationally, or passing on card surcharges? Both are places where a naive integration produces invoices that look right and reconcile wrong. We handle exchange rates, rounding, and surcharge line items explicitly.
Reconciliation & Monitoring
OAuth token refresh handled properly, Xero rate limits respected, failures alerted rather than swallowed, and a reconciliation report that tells you the store and the ledger agree. You should not be finding out about a broken integration from your accountant.
The same approach behind every integration we deliver, from the first conversation to the years of maintenance that follow.
Scope & map
We define the data, events, responsibilities, source of truth, and failure cases across Xero and the systems around it.
Build for failure
We design around real failure modes with appropriate retries, idempotent writes, validation, and reconciliation so a temporary outage does not become silent data loss.
Test & reconcile
We test representative data in a safe environment, verify each data path, and reconcile the expected outcomes before go-live.
Monitor & maintain
Monitoring and alerting start at launch. Our senior team keeps the project context and remains responsible for changes, incidents, and long-term operation.
“Digital Bird was excellent to work with. After countless attempts with speaking with agencies and other web design contractors, we finally found Jonathan and the team, and what a blessing that was. The project was handled end to end, with clear communication the entire time. We have now engaged Jonathan and the team for on-going website management and work due to how well things turned out. If you are on the fence about which direction to go, I highly recommend just taking a call with Jonathan and the team and seeing what you can achieve together.”
“We have used Jonathan for a number of years to develop and maintain our rather complicated Online Portal and website. Jonathan is always extremely responsive to requests and proactive in ensuring our online presence is safe, presents well and is functional to our customers needs. We would definitely recommend Jonathan for your custom web development needs.”
“Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time.
Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience.
This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer.”
“We’ve been working with Jonathan Bird for our website maintenance, and he has been nothing short of exceptional. Jonathan consistently goes above and beyond, responding quickly whenever we need help and resolving issues with impressive turnaround time. His communication is clear and thorough — he always explains what the problem was, how he fixed it, and provides helpful recommendations for long-term solutions. It’s rare to find someone this reliable and proactive. Highly recommend!”
“Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites.”
“Velg Training has had an excellent experience working with Digital Bird. Jonathan has supported us with a complex Laravel/PHP website and has brought a rare mix of deep technical knowledge, practical problem solving, and clear communication.
He has assisted with major infrastructure and platform work across AWS, Laravel Forge, Cloudflare, Redis, S3, Sentry, PayWay, Mailchimp/Mandrill and related integrations. His work has included setting up and migrating infrastructure, improving performance, resolving production issues, monitoring errors, modernising legacy code, and strengthening the reliability of key business workflows such as checkout, invoicing, membership exports, PDF generation, transactional emails and background queues.
What stands out most is that Jonathan does not just “fix the ticket”. He investigates properly, explains the cause in plain language, and looks for the right long-term solution rather than quick patches. He has helped us move away from fragile legacy processes, improve automated testing, reduce errors, improve email reliability, address performance bottlenecks, and make the platform easier to maintain into the future.
He is responsive, thorough and highly professional, with an obvious understanding of business-critical websites and custom web applications. We would happily recommend Jonathan to any organisation needing a skilled, reliable and commercially minded Laravel/PHP web developer.”
“Was an absolute pleasure to work with Jonathan. Could not be happier with our new website! Professional, responsive, brilliant communication from the beginning to go live. If you are fortunate enough to be in a conversation with Jonathan for a new site - just do it!”
“I’ve worked with Jonathan from Digital Bird for several years and found him to be a highly competent developer who often exceeds expectations.
Together, we’ve collaborated on a number of medium-sized platforms serving hundreds of thousands of users, including learning management systems, a widely-used school well-being platform, trade promotion competition sites, and more.
Jonathan is very skilled in API and platform integration, payment systems (such as Stripe), AWS, internet security, and more. As a Project Manager/Product Owner, I feel very confident working with Jonathan and recommending his services to our clients.”
“Highly recommend Jonathan for anything web development in Brisbane and Australia-wide. Have worked with a lot of developers over the years and Jonathan’s work and communication on projects has been a clear standout. A very talent developer if you’re looking for anything from WordPress, Shopify, Laravel, or anything in-between.”
“Jonathan Bird is one of the best I have worked with in this space. He is responsive, clever and contributes to the brief, and most importantly, he is a great person to work with. It can be hard to find the right people who can take on something and lift it to another dimension. Jonathan does that and more.”
The services and platforms a Xero integration most often plugs into.
For organisations that need websites, ERPs, finance, CRM, fulfilment, or identity systems to exchange data reliably.
Online stores for consumer brands, built to keep selling when traffic spikes.
For wholesalers and distributors that need contract pricing, account workflows, approvals, and reliable ERP-connected ordering.
A good fit for consumer brands that want a managed commerce platform and need senior help with complex storefronts, migrations, or integrations.
A good fit for custom applications, complex business rules, APIs, and integrations that need a maintainable long-term codebase.
Scheduled or event-driven updates can be safer, cheaper and easier to recover.
Each field and business rule needs one accountable owner across the connected systems.
Retries, logs, alerts and reconciliation are part of the integration—not optional support work.
Anyone can push an order into Xero on a sunny day. The difference shows up on the day a customer part-refunds a multi-currency order paid with a surcharge, the API times out mid-request, and the retry fires. We design for that day first.
A happy-path connector
Works until the first refund.
Off-the-shelf connector handles the happy path, then breaks quietly on partial refunds, multi-currency, or surcharges.
A timeout mid-request means the retry creates a second invoice, and now your ledger is wrong in a way nobody notices for weeks.
No monitoring. The integration fails silently and you find out at BAS time, or when your accountant asks why nothing balances.
Contacts duplicate every time a customer checks out with a different billing address, and your Xero contact list slowly becomes unusable.
Our senior-team model
Built around the failure modes.
Refunds, credit notes, multi-currency, rounding, and surcharges are handled explicitly, because that is where reconciliation actually goes wrong.
Every write is idempotent. A retry after a timeout resolves to the same invoice, not a duplicate.
Monitoring, alerting, and a reconciliation report from day one. Failures surface immediately, not at month end.
Matching rules for contacts are agreed with you up front, so you get one contact per customer rather than one per order.
“ Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites. ”
Systems commonly compared, connected, or operated in the same workflow.
ERP & Accounting
Marketing & CRM
Book a free strategy session with the senior people who scope and deliver the work. We will help clarify the problem, test assumptions and identify a practical next step—without turning the session into a generic sales call.
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