Velg Training Membership & Events Platform Modernisation
A full rebuild of Velg Training's membership, events, shop and invoicing platform onto Laravel 13, taking it from end-of-life technology to a secure, search-friendly site in four months.
WP
Payments
Westpac PayWay Integration
Tokenised cards, recurring billing, and direct debit with production-tested handling for PayWay’s less common API flows.
PayWay is not Stripe. The documentation is thinner, the developer experience is dated, and most agencies will try to talk you out of it because they have never shipped it. Sometimes that advice is right and you should move. Often it is not: your merchant rates, your bank relationship, or your finance team's existing processes make PayWay the sensible choice, and what you actually need is someone who has already done the work. We have shipped PayWay in production, including tokenised card storage and recurring billing.
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Works with
& custom builds
& custom builds
Proven in client projects
Westpac PayWay in production, alongside Stripe and Braintree. If your bank relationship points at PayWay, that should not mean settling for a worse build.
Capabilities
What we build with Westpac PayWay
The Westpac PayWay integration work our senior team most often takes on.
Card Payments & Tokenisation
Card payments through the PayWay REST API with tokenised storage, so you can charge a returning customer without ever holding their card number. This is the right way to keep PCI scope small, and it is not the default if nobody sets it up deliberately.
Recurring Billing
Scheduled and recurring payments against stored tokens, with proper handling of declines, retries, and expiring cards. Recurring billing that silently stops collecting is worse than no recurring billing, because nobody notices for a month.
Direct Debit & Batch Payments
Direct debit from bank accounts and batch payment files, which are still how a lot of Australian B2B and membership billing actually happens. Unglamorous, well suited to PayWay, and genuinely useful when your customers are not paying by card.
Reliability & Reconciliation
Idempotent payment requests so a network timeout does not double-charge a customer, plus reconciliation against your settlement reports. Payment code is the one place where "probably fine" is not good enough.
Migration To or From PayWay
Moving onto PayWay from another gateway, or off it onto Stripe. Either direction, the tricky part is stored cards: tokens are gateway-specific and generally cannot simply be exported, so the migration has to be planned around re-collecting or re-tokenising without annoying your customers.
Someone Who Has Actually Shipped It
The honest advantage here is unglamorous: we have already worked out PayWay's quirks on someone else's clock. You are not paying us to learn a poorly documented API on your project.
How it works
A Westpac PayWay integration built to last
The same approach behind every integration we deliver, from the first conversation to the years of maintenance that follow.
Scope & map
We define the data, events, responsibilities, source of truth, and failure cases across Westpac PayWay and the systems around it.
Build for failure
We design around real failure modes with appropriate retries, idempotent writes, validation, and reconciliation so a temporary outage does not become silent data loss.
Test & reconcile
We test representative data in a safe environment, verify each data path, and reconcile the expected outcomes before go-live.
Monitor & maintain
Monitoring and alerting start at launch. Our senior team keeps the project context and remains responsible for changes, incidents, and long-term operation.
Case Studies
Westpac PayWay integration case studies
Impact Office Supplies eCommerce Website (B2B & B2C)
Impact Office Supplies' B2B and B2C eCommerce website, built in Laravel and integrated with their Options ERP. We've been their exclusive development partner since 2018.
Impact Education eCommerce Website (B2B & B2C)
A Back to School ordering platform for Impact School Supplies, where schools approve booklists, parents order online, and student eBook licences are managed and sent to publishers.
What clients say about working with us
“Digital Bird was excellent to work with. After countless attempts with speaking with agencies and other web design contractors, we finally found Jonathan and the team, and what a blessing that was. The project was handled end to end, with clear communication the entire time. We have now engaged Jonathan and the team for on-going website management and work due to how well things turned out. If you are on the fence about which direction to go, I highly recommend just taking a call with Jonathan and the team and seeing what you can achieve together.”
Will Cross
Head of Marketing & Partnerships, ROH Wheels
Google reviews
“We have used Jonathan for a number of years to develop and maintain our rather complicated Online Portal and website. Jonathan is always extremely responsive to requests and proactive in ensuring our online presence is safe, presents well and is functional to our customers needs. We would definitely recommend Jonathan for your custom web development needs.”
Nathan Smith
Marketing Manager, East Coast Bullbars
“Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time.
Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience.
This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer.”
Emma Keller
Communications Manager, Brisbane South PHN
“We’ve been working with Jonathan Bird for our website maintenance, and he has been nothing short of exceptional. Jonathan consistently goes above and beyond, responding quickly whenever we need help and resolving issues with impressive turnaround time. His communication is clear and thorough — he always explains what the problem was, how he fixed it, and provides helpful recommendations for long-term solutions. It’s rare to find someone this reliable and proactive. Highly recommend!”
Nichola Ross
Marketing Manager, Rapidline (FurnX Commercial Furniture)
“Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites.”
Jeff Ross
Director, Impact Office Supplies
“Velg Training has had an excellent experience working with Digital Bird. Jonathan has supported us with a complex Laravel/PHP website and has brought a rare mix of deep technical knowledge, practical problem solving, and clear communication.
He has assisted with major infrastructure and platform work across AWS, Laravel Forge, Cloudflare, Redis, S3, Sentry, PayWay, Mailchimp/Mandrill and related integrations. His work has included setting up and migrating infrastructure, improving performance, resolving production issues, monitoring errors, modernising legacy code, and strengthening the reliability of key business workflows such as checkout, invoicing, membership exports, PDF generation, transactional emails and background queues.
What stands out most is that Jonathan does not just “fix the ticket”. He investigates properly, explains the cause in plain language, and looks for the right long-term solution rather than quick patches. He has helped us move away from fragile legacy processes, improve automated testing, reduce errors, improve email reliability, address performance bottlenecks, and make the platform easier to maintain into the future.
He is responsive, thorough and highly professional, with an obvious understanding of business-critical websites and custom web applications. We would happily recommend Jonathan to any organisation needing a skilled, reliable and commercially minded Laravel/PHP web developer.”
Leonie Davis
Director, Content and Strategy, Velg Training
“Was an absolute pleasure to work with Jonathan. Could not be happier with our new website! Professional, responsive, brilliant communication from the beginning to go live. If you are fortunate enough to be in a conversation with Jonathan for a new site - just do it!”
Alex Brennan
Director, Blue Ink Office Supplies
“I’ve worked with Jonathan from Digital Bird for several years and found him to be a highly competent developer who often exceeds expectations.
Together, we’ve collaborated on a number of medium-sized platforms serving hundreds of thousands of users, including learning management systems, a widely-used school well-being platform, trade promotion competition sites, and more.
Jonathan is very skilled in API and platform integration, payment systems (such as Stripe), AWS, internet security, and more. As a Project Manager/Product Owner, I feel very confident working with Jonathan and recommending his services to our clients.”
Zachary Bavas
Technical Operations, Invision Media
“Highly recommend Jonathan for anything web development in Brisbane and Australia-wide. Have worked with a lot of developers over the years and Jonathan’s work and communication on projects has been a clear standout. A very talent developer if you’re looking for anything from WordPress, Shopify, Laravel, or anything in-between.”
Brodie Clark
Director, Brodie Clark SEO Consulting
“Jonathan Bird is one of the best I have worked with in this space. He is responsive, clever and contributes to the brief, and most importantly, he is a great person to work with. It can be hard to find the right people who can take on something and lift it to another dimension. Jonathan does that and more.”
Mark Gold
Director of Corporate Affairs, AMA Group Ltd
Related services
Where Westpac PayWay fits in
The services and platforms a Westpac PayWay integration most often plugs into.
Business Software Integrations
For organisations that need websites, ERPs, finance, CRM, fulfilment, or identity systems to exchange data reliably.
Custom Web Application Development
Ordering portals, operations software and quoting systems for when off-the-shelf tools no longer fit how you work.
D2C eCommerce Web Development
Online stores for consumer brands, built to keep selling when traffic spikes.
Laravel Development
A good fit for custom applications, complex business rules, APIs, and integrations that need a maintainable long-term codebase.
Straight advice
The simplest reliable integration usually wins.
The right design depends on volume, timing, ownership and what must happen when either system is unavailable.
Not every sync needs to be real-time
Scheduled or event-driven updates can be safer, cheaper and easier to recover.
Choose a source of truth
Each field and business rule needs one accountable owner across the connected systems.
Design the failure path
Retries, logs, alerts and reconciliation are part of the integration—not optional support work.
The Difference
PayWay benefits from prior production experience.
PayWay’s thinner documentation and less common implementation path make discovery, error handling, and testing especially important. Our team has already shipped it in production.
A common shortcut
The implementation relies on assumptions around undocumented edges.
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Pushes you onto Stripe by default, because it is the gateway they know, not because it is the right call for your bank relationship.
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Bolts tokenisation on as an afterthought, or stores card details directly, quietly dragging your whole system into PCI scope.
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Recurring billing that silently stops collecting when cards expire or declines pile up, and nobody notices for a month.
Our senior-team model
Has already shipped it in production.
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A straight answer on whether PayWay actually suits you, from someone who has shipped both and gains nothing from steering you either way.
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Tokenised storage from the start, so you charge returning customers without ever holding a card number and your PCI scope stays small.
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Declines, retries, and expiring cards handled deliberately, with reconciliation against your settlement reports so a stalled collection surfaces the same day.
“ Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites. ”
Jeff Ross
· Director, Impact Office Supplies
Related integrations
Systems commonly compared, connected, or operated in the same workflow.
ERP & Accounting
Payments
Integration
FAQ
Common Westpac PayWay Integration Questions
Common questions our team is asked about integrating Westpac PayWay.
If you have a free choice, Stripe is usually the better developer experience and supports more payment methods. But the choice is often not free. If your merchant rates through Westpac are materially better, if your finance team already reconciles against Westpac settlement reports, or if your bank relationship makes PayWay the path of least resistance, then PayWay is a perfectly reasonable decision and worth building properly. We have shipped both and will give you a straight answer rather than the one that suits us.
Yes, through tokenisation. The card is stored with Westpac and your system holds only a token, which you use for subsequent charges. This is the correct approach: you get one-click repeat purchases and recurring billing without ever holding card numbers yourself, which keeps your PCI DSS scope dramatically smaller.
Yes to both. Recurring card payments run against stored tokens, and PayWay also handles direct debit from bank accounts, which remains common for Australian B2B, membership, and subscription billing where customers do not want to pay by card. The engineering care goes into handling declines, expiring cards, and retries so that collections do not quietly stop.
Yes, but stored cards are the catch. Payment tokens are specific to the gateway that issued them, so they generally cannot simply be exported from one to the other. That means a migration has to be planned around either re-collecting card details from customers or arranging a card migration through the providers. It is very doable, but it is the part that needs planning rather than the part you discover in week three.