Brisbane South PHN Website Refresh
A website refresh for Brisbane South PHN, with a new sitemap and mega menu, rewritten content and a refreshed design, so health professionals in the region can find information more easily.
- Website Solutions
- Not-for-Profit Website Development
Not-for-Profit Website Development Australia
Accessible websites and digital platforms for organisations with complex content, audiences and responsibilities.
We work with established Australian not-for-profits, health organisations, peak bodies and community services where content, accessibility, integrations and staff ownership all matter.
- Content and audience strategy
- Accessibility designed through delivery
- CRM, events, directories and search
- Staff ownership after launch
Relevant organisations
A good fit when
Not-for-profit websites get complicated quickly.
The strongest fit is an organisation whose content, audiences and responsibilities need to work together—not a low-cost brochure site.
-
Several audiences need different paths
Community members, professionals, partners, funders and staff need clear routes through the same site. -
Resources need useful structure
Publications, programs and services require taxonomy, search and filtering that reflect real questions. -
Accessibility spans the whole project
Content, UX, development and quality assurance all contribute to an accessible result. -
Services and systems must connect
Forms, events, directories, newsletters and CRM platforms cannot remain isolated. -
Stakeholders need clear decisions
Boards, funders, program leads and communications teams need an accountable review process. -
Staff need ownership after launch
The CMS and governance model must support confident day-to-day publishing.
Not-for-profit and health project work
Three different briefs showing content strategy, accessible delivery, service discovery, integrations and long-term ownership in practice.
WorkUP Queensland Website Refresh
A WordPress website refresh for WorkUP Queensland, with a content strategy workshop, new sitemap, accessible design, search and filtering, and Humanitix and Microsoft Dynamics integrations.
Pasifika and Māori Health and Wellbeing Strategy Website
A website for the Pasifika and Māori Health and Wellbeing Strategy, with strategy updates, resources and a search engine for local community services.
Want something like this for your organisation?
Tell us what you are trying to achieve. We will clarify the requirements and recommend a sensible next step before defining scope, timing, and cost.
What clients say about working with us
“Digital Bird was excellent to work with. After countless attempts with speaking with agencies and other web design contractors, we finally found Jonathan and the team, and what a blessing that was. The project was handled end to end, with clear communication the entire time. We have now engaged Jonathan and the team for on-going website management and work due to how well things turned out. If you are on the fence about which direction to go, I highly recommend just taking a call with Jonathan and the team and seeing what you can achieve together.”
Will Cross
Head of Marketing & Partnerships, ROH Wheels
Google reviews
“We have used Jonathan for a number of years to develop and maintain our rather complicated Online Portal and website. Jonathan is always extremely responsive to requests and proactive in ensuring our online presence is safe, presents well and is functional to our customers needs. We would definitely recommend Jonathan for your custom web development needs.”
Nathan Smith
Marketing Manager, East Coast Bullbars
“Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time.
Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience.
This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer.”
Emma Keller
Communications Manager, Brisbane South PHN
“We’ve been working with Jonathan Bird for our website maintenance, and he has been nothing short of exceptional. Jonathan consistently goes above and beyond, responding quickly whenever we need help and resolving issues with impressive turnaround time. His communication is clear and thorough — he always explains what the problem was, how he fixed it, and provides helpful recommendations for long-term solutions. It’s rare to find someone this reliable and proactive. Highly recommend!”
Nichola Ross
Marketing Manager, Rapidline (FurnX Commercial Furniture)
“Digital Bird has had a huge influence on our business providing many solutions besides just a fantastic reliable website. Jonathan is great to work with and has a solution to every challenge. Jonathan also has the ability to “dumb it down” and provide timely advice and assistance if something goes astray. With Jonathan we have in excess of 99% uptime on all three websites.”
Jeff Ross
Director, Impact Office Supplies
“Velg Training has had an excellent experience working with Digital Bird. Jonathan has supported us with a complex Laravel/PHP website and has brought a rare mix of deep technical knowledge, practical problem solving, and clear communication.
He has assisted with major infrastructure and platform work across AWS, Laravel Forge, Cloudflare, Redis, S3, Sentry, PayWay, Mailchimp/Mandrill and related integrations. His work has included setting up and migrating infrastructure, improving performance, resolving production issues, monitoring errors, modernising legacy code, and strengthening the reliability of key business workflows such as checkout, invoicing, membership exports, PDF generation, transactional emails and background queues.
What stands out most is that Jonathan does not just “fix the ticket”. He investigates properly, explains the cause in plain language, and looks for the right long-term solution rather than quick patches. He has helped us move away from fragile legacy processes, improve automated testing, reduce errors, improve email reliability, address performance bottlenecks, and make the platform easier to maintain into the future.
He is responsive, thorough and highly professional, with an obvious understanding of business-critical websites and custom web applications. We would happily recommend Jonathan to any organisation needing a skilled, reliable and commercially minded Laravel/PHP web developer.”
Leonie Davis
Director, Content and Strategy, Velg Training
“Was an absolute pleasure to work with Jonathan. Could not be happier with our new website! Professional, responsive, brilliant communication from the beginning to go live. If you are fortunate enough to be in a conversation with Jonathan for a new site - just do it!”
Alex Brennan
Director, Blue Ink Office Supplies
“I’ve worked with Jonathan from Digital Bird for several years and found him to be a highly competent developer who often exceeds expectations.
Together, we’ve collaborated on a number of medium-sized platforms serving hundreds of thousands of users, including learning management systems, a widely-used school well-being platform, trade promotion competition sites, and more.
Jonathan is very skilled in API and platform integration, payment systems (such as Stripe), AWS, internet security, and more. As a Project Manager/Product Owner, I feel very confident working with Jonathan and recommending his services to our clients.”
Zachary Bavas
Technical Operations, Invision Media
“Highly recommend Jonathan for anything web development in Brisbane and Australia-wide. Have worked with a lot of developers over the years and Jonathan’s work and communication on projects has been a clear standout. A very talent developer if you’re looking for anything from WordPress, Shopify, Laravel, or anything in-between.”
Brodie Clark
Director, Brodie Clark SEO Consulting
“Jonathan Bird is one of the best I have worked with in this space. He is responsive, clever and contributes to the brief, and most importantly, he is a great person to work with. It can be hard to find the right people who can take on something and lift it to another dimension. Jonathan does that and more.”
Mark Gold
Director of Corporate Affairs, AMA Group Ltd
Accessibility
Accessibility is a project discipline, not a launch-day score.
We consider it through content, information architecture, design, development and quality assurance. Formal conformance work is defined according to the evidence and governance the organisation actually needs.
Designed into the foundations
Semantic structure, keyboard use, focus behaviour, contrast, forms and content patterns are considered before development is complete.
Tested against real journeys
Automated checks are useful, but manual keyboard, screen-reader and responsive testing are needed around the important paths.
Claims match the agreed scope
WCAG 2.2 AA audits, remediation evidence and independent certification are scoped explicitly where they are required.
Delivery
Content, stakeholders and the build move together.
Complexity is easier to control when audience, governance and technical decisions are visible to each other.
Content and stakeholder decisions made early
Audience needs, governance, sitemap, content ownership and approval points are clarified before the interface and build lock in expensive assumptions.
Useful resource and service discovery
Taxonomy, search, filters, directories and related-content pathways are designed around the questions people bring to the organisation.
Accessibility with an honest scope
Accessible foundations are designed and tested throughout delivery. Where formal WCAG conformance evidence or independent certification is required, the additional audit and documentation are scoped explicitly.
A platform staff can manage
The CMS, page-building options, training and governance model are shaped around the people who will publish and maintain the site after launch. For eligible government teams, that assessment can include GovCMS SaaS, PaaS and Drupal delivery.
Straight advice
Funding needs to be spent carefully.
We do not assume a rebuild or custom platform is the answer. If the existing site can be improved, or a supported platform can meet the requirement reliably, we will say so.
When complexity genuinely requires custom work, we explain the trade-offs before the organisation commits. The platform recommendation follows the audiences, content, workflows, governance and ownership requirements—not a preferred CMS.
How we work
A senior team stays accountable to the brief.
Strategy, content, design and development decisions stay connected, with direct access to the people responsible for the outcome and the platform after launch.
- Direct access to senior people
- Design and development working closely together
- Technical advice from the people responsible for implementation
- Senior developers remain involved throughout delivery
- The same team supports the site after launch
“Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time. Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience. This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer.”
Free strategy session or RFQ
Send the project context or your existing RFQ.
Tell us about the audiences, current platform, funding or procurement timing and the outcome the organisation needs. The brief does not need to be complete.
Already have a brief or RFQ?
Attach it above. We will flag complexity, risks or assumptions worth resolving before the project begins. Initial project discussions are treated as confidential.
Prefer to request a session directly?
FAQ
Not-for-Profit Website FAQs
Common questions about accessibility, stakeholders, integrations, funding and project briefs.
No. A refresh, content restructure, accessibility improvement or focused technical programme may be the better use of funding. We assess the existing platform and explain the trade-offs before recommending a rebuild.
Yes. We establish decision owners, review stages and the evidence each group needs during discovery. That can include boards, funders, program teams, communications, IT, community representatives and external creative or cultural collaborators.
We design and build accessible foundations and can scope WCAG 2.2 AA testing, remediation and documentation when formal conformance is required. We do not treat accessibility as a final automated check or claim blanket certification without an agreed audit scope.
Yes. Relevant work includes Microsoft Dynamics forms, Humanitix event imports, Algolia-powered search and custom service-discovery directories. We map data ownership, failure handling, privacy and staff workflows before recommending the connection.
Yes. Attach a PDF, Word or Excel brief to the enquiry form. We will review the requirements and identify complexity, risks or assumptions worth resolving before scope is finalised.