Jonathan Bird Web Design & Development
  1. Integrations
  2. Identity Management Integration
IM Integration

Identity & SSO Integration for Websites & Applications

SAML, OAuth and OpenID Connect single sign-on, so your customers and staff log in once, securely.

Authentication is one of those things that is invisible when it works and a serious problem when it does not. We integrate single sign-on and identity providers, SAML, OAuth 2.0, and OpenID Connect, so customers and staff can log in with the identity they already have, whether that is Microsoft Entra, Google Workspace, Okta, Auth0, or a customer identity platform. Done properly, it is more secure and less friction; done casually, it is a breach waiting to happen, so we build it carefully.

How we approach it

Authentication is the one integration you cannot afford to get subtly wrong. We build it to spec, treating the security model as the point of the work rather than a detail to bolt on afterwards.

Capabilities

What we build with Identity Management

The Identity Management integration work our senior team most often takes on.

SAML, OAuth & OpenID Connect

The three standards single sign-on runs on, implemented correctly. Token validation, signature checks, and session handling done to spec rather than approximated, because this is the layer you cannot afford to get subtly wrong.

Any Identity Provider

Microsoft Entra ID (Azure AD), Google Workspace, Okta, Auth0, or a customer identity platform. Staff SSO, customer login, or both, connected to whichever provider you already use.

Provisioning & Roles

User provisioning, de-provisioning, and role mapping so access reflects who someone actually is, and access is removed promptly when it should be. For B2B this ties directly into which catalog and pricing a user sees.

Secure by Design

Done carefully, SSO reduces password sprawl and improves security. Done casually, it introduces token and session vulnerabilities. We treat the security model as the point of the work, not a detail.

How it works

An Identity Management integration built to last

The same approach behind every integration we deliver, from the first conversation to the years of maintenance that follow.

01

Scope & map

We define the data, events, responsibilities, source of truth, and failure cases across Identity Management and the systems around it.

02

Build for failure

We design around real failure modes with appropriate retries, idempotent writes, validation, and reconciliation so a temporary outage does not become silent data loss.

03

Test & reconcile

We test representative data in a safe environment, verify each data path, and reconcile the expected outcomes before go-live.

04

Monitor & maintain

Monitoring and alerting start at launch. Our senior team keeps the project context and remains responsible for changes, incidents, and long-term operation.

Straight advice

The simplest reliable integration usually wins.

The right design depends on volume, timing, ownership and what must happen when either system is unavailable.

Not every sync needs to be real-time

Scheduled or event-driven updates can be safer, cheaper and easier to recover.

Choose a source of truth

Each field and business rule needs one accountable owner across the connected systems.

Design the failure path

Retries, logs, alerts and reconciliation are part of the integration—not optional support work.

“ Digital Bird is my first pick for delivering web projects on time, on budget and to the brief — every time.

Beyond being a delight to work with, Jonathan Bird is that rare breed of developer who is both masterful on the tools (an absolute Laravel whizz!) while also being adept at engaging the client in UX-thinking, to which he applies expert insights, gained through years of experience, to help further improve the end design for the target user’s experience.

This powerful combination of skills means that 4 years on and a variety of projects later (from search directories to corporate website developments), Digital Bird firmly remains my first pick for developer. ”

Emma Keller · Communications Manager, Brisbane South PHN
Brisbane South PHN
FAQ

Common Identity Management Integration Questions

Common questions our team is asked about integrating Identity Management.
Yes. We integrate SSO using SAML, OAuth 2.0, and OpenID Connect against providers like Microsoft Entra ID, Google Workspace, Okta, and Auth0, for staff logins, customer logins, or both. The right standard and provider depend on who is logging in and what you already run, and that is the first thing to establish.
Briefly: SAML is a long-established standard common in enterprise SSO; OAuth 2.0 is an authorisation framework; and OpenID Connect is an authentication layer built on top of OAuth. In practice the right choice depends on your identity provider and whether you are authenticating staff or customers. We pick based on your environment rather than a fixed preference, and implement it to spec.
You can, and for a simple site a well-built local login is fine. Identity integration earns its place when you need staff to use their existing corporate credentials, when customers expect to log in with an account they already have, or when security and compliance require a proper identity provider. Offloading authentication to a dedicated provider is also generally more secure than rolling your own, provided the integration itself is done correctly.
Yes, and this is a natural fit. Once a user is authenticated through your identity provider, their role and account can determine which catalog and pricing they see. That ties identity directly into your B2B experience, so logging in and seeing the right, contracted view of your store are the same action.

Discuss your Identity Management integration

Led by more than 15 years of commercial experience, our senior team helps Australian organisations ship websites that are fast, secure, accessible and built for the long term.

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